IDEON AGENCY

designing
customer
engagement

Ideon is co-creation agency which delivers great results in customer experience design and management.

We dedicate ourselves on helping brands embrace new opportunities & solutions to give them the competitive advantage. Our approach is designing measurable, high-performing and innovative sales and marketing solutions.

our scope

  • Experience Design Agency
  • Lead Generation
  • Acquisition
  • Customer Retention & Loyalty
  • Dealer Loyalty
  • Campaign Management
  • Insight Management
IDEON AGENCY

Ideon collects, measures and monitors customer experience feedback is to act upon it. Our job is to transform communication works in to real conversations that close the gap between collecting market feedback and making business decisions that drive actual sales. We fix your customer development problems to reduce operational and opportunity costs and gain back a potentially lost customer. Besides, we also challenge your employee experience to increase their engagement as well as customer experience. As a consequence, your revenue drive upwards via generating more upsell and cross sell opportunities.

  • Lead Generation
  • Customer Acquisition
  • Customer Lifetime Management
IDEON AGENCY

departments

  • Our project management team
  • Planning
  • Design
  • Technology
  • Media
  • Behavioral Insights

Balance your company's expectations with your customers' needs.

Bridge gaps between customer requirements and what can actually be delivered via customer touchpoints.

Measure customer or dealer satisfaction and gather feedback to continuously improve processes.

Make "satisfied " stakeholders a measure for success in a project.

Report, communicate and ensure project documents are updated and reflect the truth of the project.

Capture the "voice of the customer.

Develop and use customer engagement models throughout the project life cycle.

contact

Faz?l Kaftano?lu Caddesi
Seba ?? Merkezi
No:3 Kat:10
34396
Seyrantepe / ?stanbul

phone
+90 ( 212 ) 270 06 81

fax
+90 ( 212 ) 270 05 81

IDEON AGENCY

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